SIZING
HOW TO MEASURE YOUR RING SIZE
Finding your ring size is a breeze, but accuracy matters. Grab a ring you love and wear on the finger where your TBH ring will shine.
Option 1: Check out our cool sizing chart and measuring guide for an easy, fuss-free experience—view, download, and print it!
Option 2: Measure the inner diameter with a ruler, hitting the widest points. Match it with our ring size chart.
Our recommendations serve as a helpful guide, not a guarantee of perfect fit, considering variations in metal width and individual preferences.
For a second opinion on sizing, snap a photo and send it our way. This helps us guide you before your order enters the manufacturing phase.
SHIPPING
Rest assured, we're dedicated to swiftly handling your orders. If your desired item is in stock, we'll ship it out pronto. For online purchases, consider them tailor-made, so allow 10 to 15 days for crafting and processing. Your trust is paramount, and we commence the process upon receiving your payment. Happy shopping!
WHEN CAN YOU EXPECT DELIVERY ONCE YOUR ORDER HAS BEEN SHIPPED?
- If you are based in Pretoria: Within 2 - 3 working days (Weekends excluded)
- If you are in a South African National City Centre: Within 3 - 4 working days.
- If you are in a small town or regional area/ farm/ rural location: Within 3 - 5 days.
*Anticipated delivery dates do not factor in the holiday season, a period marked by heightened demand and strain on courier services.
Upon dispatch, you will be sent confirmation and tracking details that you can use to keep an eye on your parcel.
JEWELRY CARE
For optimal jewelry care, trust our recommendations:
- Take off your jewelry when exposed to chemicals or engaging in activities like cleaning, swimming, or exercising.
- Remove jewelry before sleeping or doing heavy tasks.
- Clean with warm water, mild soap, and a soft toothbrush.
- Handle opals with extra care; avoid ultrasonic cleaning (opals are not covered by our warranty).
T'S & C'S
We want to ensure that your experience with us is perfect, and that includes receiving a ring that fits just right. To guarantee the accuracy of your ring size, we recommend checking with a local jeweler or using our sizing guide before placing your order. This way, we can make sure your special piece is crafted to perfection. Please note that resizing the ring, if needed, will be the responsibility of the client.
