WHY WE TAILOR

Born from a mother’s passion and precision, Tailored by Heart blends engineering skill with a love for fine jewellery. For over eight years, our team has crafted bespoke pieces that capture each client’s vision, turning dreams into treasures you’ll cherish forever.

Book a Free Conlustation with us and let us help you to make your dream a reality.

  • 1. Request a quote

    At your Free Consultation we discuss design ideas, options, budget, and guide you through each step of designing your custom ring. Our designers will make a preliminary estimate and respond within 7-14 business days.

  • 2. Place your Order

    Our designer will create a high resolution render with 3D images of the ring based on the agreed upon specifications and send them for your approval or modifications.

  • 3. Manufacturing your Piece

    Upon receiving your deposit, we begin the manufacturing process. The time between accepting your quote and shipping your completed ring is approximately 2-4 weeks.

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FAQ

How long does it take?

Once all the detail has been confirmed, designing takes 7-14 business days. Once you are satisfied with your design, and the deposit is received, we will start manufacturing. A minimum of 15 business days is required for manufacturing, but in the event that we complete the order before the recommended time, we will inform you. We will keep you updated on the progress of your order. We recommend ordering no later than a month in advance if you have a strict timeline.

Can I have my ring resized?

Yes you can. Please see the Tailored By Heart Ring Resizing policy.

Do you supply the necessary certificates for the various gemstones?

Yes, all gemstones bigger than 0.30 carats come with the requisite certification.

Do you also have a physical store?

Tailored By Heart offers a user-friendly and streamlined online service. Our offices are located in Pretoria East where we offer a free consultation based on appointments.

Contact Us

079 695 8272

info@tailoredbyheart.co.za

Six Fountains Estate, Pretoria, 0181

By Appointment Only

  • Jonathan & Emily

    We loved how our rings turned out! The craftsmanship and unique touches made our rings truly one-of-a-kind.

  • Marcus

    Making my fiancée’s ring with them was awesome. They made sure it was just how we imagined, and everyone loves how it looks.

  • Sophia

    Our wedding bands are perfect. They really listened to our story and what we like, making the rings special for us. Great service too.

  • Alex

    They did a great job making a unique ring for my partner. It really shows off our love in a cool way and matches her style.

  • Rachel

    Making our rings at Tailored by Heart felt really special. They made sure our rings were just right for us, and we felt very taken care of.

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